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Nonprofit Payment

Visuals in this post: From Study to Ballot Contract Timeliness Where the 387 Days Go Cycle Time by Agency Nonprofit Payment Streets and City Land Building Permits Rainy Day Fund
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Government Efficiency August 2026

On-Time Payment Ranges From 8% to 93% Depending on the Agency

Human services nonprofits feed seniors, shelter families, and defend tenants under contract to the City. Whether they are paid on schedule turns largely on which agency holds the contract. In FY2025 the Administration for Children's Services submitted 93% of its contracts to the Comptroller on time. Small Business Services managed 8%.

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Small Business Services submitted 8% of its human services contracts on time; ACS submitted 93%

Share of FY2025 human services contract actions submitted to the Comptroller on or before the contract start date, by agency, with the lateness of the rest. City Council discretionary contracts are excluded.

  • On time
  • 1–30 days late
  • 31–60
  • 61–90
  • 91–180
  • 181–365
  • 366+ days
Source: Mayor’s Office of Contract Services, 2025 Citywide Indicators Report, HHS Timeliness by Agency Note: Published percentages are rounded and several rows sum to 99% or 102%; bands are normalised to 100% for the stack. Labels show the published figures.

The same rules, wildly different results. Every agency on this chart works under one Charter, one set of Procurement Policy Board rules, and the same oversight bodies. The spread from 8% to 93% is therefore mostly about staffing, management attention, and internal process, which is precisely the kind of problem a ballot question cannot reach.

What providers do in the meantime. One testified to COGE that “we are now paying interest when we have to get loans because we are not reimbursed. That money should be going back into programs, into our services that we provide.” Local Law 156 of 2025, effective July 1, 2026, now requires the City to pay 50% of a human services contract's annual value within 30 days of registration. It is a local law, not a Charter provision.

What is counted: human services contract actions registered in FY2025, including new awards and extensions, excluding City Council discretionary contracts, which are late by definition because the Council does not designate them until after the fiscal year begins. An action is on time when the agency submits it to the Comptroller on or before the contract start date; MOCS treats submissions within 30 days as substantially in compliance.

This is a different measure from retroactivity. Timeliness is measured at agency submission; retroactivity is measured at Comptroller registration, which happens later.

Sources: Mayor’s Office of Contract Services, 2025 Citywide Indicators Report; COGE Adopted Final Report (July 23, 2026), testimony of Kristin Miller, Homeless Services United, Staten Island hearing, July 6, 2026.